Collecting Personal Identifiable Information
If deemed necessary to collect personal information from you. For example, in order to respond to your questions or fulfill your requests, it may be required of us to ask for personal information such as your name, address, e-mail address and telephone number. We may use this information to respond to your requests and questions, or to contact you via mail, e-mail or phone to book mobile spa services effectively. We will not provide this information to a third party without your permission, except as necessary to fulfill your request and your request alone.
Collecting Images For Both Business Events, Group Massage & Spa Party Events
Upon booking/contracting services with Eminence Massage, both companies and consumers are subjected to Eminence Massage utilizing photos for our companies PR, Social Media Campaigning and Website Enhancements. Consumers may also request company and or personal photos to not be shown to public or be removed immediately upon request. We strive to be the best in not only our massage and mobile spa services but with your protection, comfort level and safety. There fore Eminence Massage provides strict and ethical guidelines with photos taken of or in homes, hotels, company settings by your assigned personal event planner. Images taken prior are for event planning, measurements necessary for event equipment and to receive expert advise designing a highly skilled event in accordance to meeting or excelling consumers expectations, all images will conclude in optimizing the most unparalleled services with our company.
Links to Other Websites
Eminence Massage Fully encourages consumers contacting our representative directly by phone or online to book services and or events, because we cover such a voluminous array of locations we ask that you keep in mind our therapist may not be able to commute to every conveyed location in the states we cover. We ask that our consumers and clients are also considerate of any severe whether, complex traveling conditions and city or local community events which may inhibit the professional from arrival to ones desired location. In the event any service is booked or payed for and our therapist and or esthetician cannot arrive to your location due to weather or inconvenience, you will be fully reimbursed for your appointment. In case of cancellations or returns, we will send you an email or curtesy call to notify you that we have processed your refund, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Individual & couples mobile spa services must be paid in full upon booking. Corporate, spa party, group spa services and chair massage events have 3 weeks to make changes or full amount will be charged to card on file, full cancellations made within a three week period will have a 50% of card charged on file. Event cancellations made two days prior to event or earlier are subject to no refund. Credit card, check payments and cash transactions are subject to sales tax. All appointments booked 8 pm or later are subject to an add on of $50 – $100 per professional. Appointment dates and time changes (including late arrival of client on site are subject to automatic $25 – $100 dollar fee depending upon event/service size and service, also if on site technician must cancel reschedule a prior service. Parking fees at some downtown, inner city, metropolitan areas and Beach hotels may apply. Holiday Massage Terms & Conditions: A surcharge may be applied (and discounts may not apply) on major national holidays including Thanksgiving Day, Christmas Day and New Years Day for all appointments, including gift certificate & pre-paid package redemptions may be subject to surcharges on Valentine’s Day, Mother’s Day & Father’s Day
Deposits ensure your technicians, spa services, equipment, date and reservation time. Events & services booked on the same day are subject to time change due to short notice. Deposits made for events are non refundable. Home, Office, Hotel/resort event services; clients are be required to provide a non- refundable deposit/credit card hold of 10% or equal to the full price of the service/event with parties/events of 15 or more and 20 % for individual mobile spa services. Remaining balance will be due one month prior depending upon booking date, events booked 2 weeks in advance must be paid in full. For reservations of 15 guest or more, a deposit of 20% will be required.
Please keep in mind that certain services such as manicures, facials are always in accordance with State Health Regulations. In compliance with various state regulations, not all services are available in every location: It is illegal to perform full Manicures/Pedicure services (considered cosmetology) and certain facials outside of a stationary salon/spa. In compliance with the state laws and to maintain our high-quality standards, as well as for our customers’ safety, Eminence Massage can not perform those particular services. For our customers health, as well as the state licensing requirements, there is never any cutting, trimming or cutting of nails and/or cuticles during our mani/pedi (mobile spa or mobile spa party services; nor are there any extractions or peels in our facial services – nothing that can potentially “break” the skin. This is simply a “feel good-look good” service for relaxation and celebration or in any cases where someone is declared home bound for medical or comfort reasons. Draping will be required for all mobile massage therapy services. A full verbal or written assessment will be provided for all clients receiving treatments. This is to provide excellent massage therapy and mobile spa services to our clients, this will also extend to spa parties.
- Prices not inclusive of gratuity, client my provide gratuity at their discretion.
- Therapist may contact client to confirm room number and any additional parking information.
- Parking fees at some downtown and Beach hotels may apply.
- Appointments starting 8:00 PM or later add $50 – $100.
- Residential locations must have parking readily available for Eminence Professionals
- Concierge/personal assistants may contact company to schedule services for guest
- If services are provided outside pool area etc, a shaded area must be provided
- Gift certificate may be subject to surcharges on Valentine’s Day, Mother’s Day & Father’s Day, Thanksgiving Day, Christmas Day and New Years Day
- A spacing of 5 X 11 will be required for massage tables
- All services rendered are strictly therapeutic on site mobile massage therapy & spa services.
- Hotel/resort service clients wishing required to provide a deposit/credit card hold equal to the full price of the service quoted in advance.
THIS WEBSITE AND ITS CONTENT ARE PROVIDED “AS IS” AND EMINENCE MASSAGE, EXCLUDES TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY OR FITNESS FOR A PARTICULAR PURPOSE. THE FUNCTIONS EMBODIED ON, OR IN THE MATERIALS OF, THIS WEBSITE ARE NOT WARRANTED TO BE UNINTERRUPTED OR WITHOUT ERROR. YOU, NOT EMINENCE MASSAGE, LLC, ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION DUE TO YOUR USE OF THIS WEBSITE.
Except as specifically stated in this Policy, or elsewhere on this website, or as otherwise required by applicable law, neither Eminence Massage, nor its content providers, or other representatives will be liable for damages of any kind (including, without limitation, lost profits, direct, indirect, compensatory, consequential, exemplary, special, incidental, or punitive damages) arising out of your use of, your inability to use, or the performance of this website or the Content whether or not we have been advised of the possibility of such damages.