Massage Professionals Information & Guidelines

Eminence Massage Contracted Professional Guidelines

Massage Therapist, Cosmetologist and Estheticians will find a revolutionary working with Eminence Massage LLC in addition to protocols which streamline work required before, during and after the client session. Eminence Massage therapist and estheticians will experience single session environments and team working environment. Unlike traditional salons we offer mobile spa services with both employed and private practitioners. You will be working with Eminence Massage as a freelance professional, this means that you are self employed and will be independently contracted with company. As a freelance professional you are expected to maintain the same high professional standard of work and customer care that would be expected of you in any situation. Eminence Massage employees virtually work everyday, and others who may only work once every two weeks. We have some therapists who we call for work the same day they are contracted, and others who may not hear from us for a week or more. Therapists who have a more open schedule are also more likely to get more work. About 55% of request have been for same day or next day appoints however we can not predict, or dictate when and where clients want a massage. We try to be as fair and direct for providing work to all contracted with our company, however demand also varies by season, weather and location. You are also responsible for being fully insured for providing all necessary in home and mobile spa treatments if for any reason your insurance is out of date or has expired please inform your Eminence Massage LLC Manager immediately, we must temporarily cancel contracting services with thus therapist until your license is up to date. We strive to find a good balance between paying a fair amount to our hard-working professionals while also earning enough for the business to continue paying for our staff’s salaries, our marketing activities, and all of the other things that allow the business to run and continually create opportunities for our therapists to work. We understand that screening clients is a legitimate concern. Over the years we have seen fewer and fewer problem clients for a variety of reasons. It starts with a very professional elite website, and continues with professional assertive customer service. Our representatives are very well trained in identifying red flags and will make it as clear as necessary in case there is any question that our services are strictly professional. We can not guarantee 1000% superb behavior from all clients, so we rely on our therapists to take responsibility for themselves, make ethical assessments and handle all situations professionally. Our companies motto is ethical decisions, good assessments and great judgements. Eminence Massage is a great fit for Estheticians interested in bringing skin care to a whole new client base. We provide this unique marriage of two approaches to therapeutic touch and personal wellness. We are excited to offer these two complimentary approaches into one seed to help propel the skin and health care profession out of the medi-spa or elite circles and into one mobile mainstream! Eminence Massage LLC promotes our professionals to inform us about any extra training or certifications you obtain while working pertaining to your scope, this will increase your contracted services with company. We offer Estheticians, Cosmetologist and Massage Therapist a flexible schedule for opportunities, team work and a great environment to exercise there tactful and skills. Eminence Massage LLC believes in the principles of truth, justice, fairness and honesty in dealing with our clients, we know that every time a trained therapist, esthetician begins working with caring hands, skills and a compassionate heart touches someone, they make a difference. We honor the work you do and want to personally thank you for exploring a contract career with Eminence Massage LLC so you can bring the therapeutic and wellness benefits of massage to your own community. Eminence Massage’s mission is to help create an ethical, moral and professional service to the public. Our professional code of conduct is intended to regulate professional conduct of members of Massage Therapy, Cosmetologist and Estheticians through discipline and health. They have been adopted by the State statues to pursuant and protect the public and to promote respect and confidence in the Mobile spa profession. These rules and any related standards adopted by the Board are binding on all members of the state. In all professional functions, a practitioner should zealously pursue clients’ interests within the bounds of the ethics and laws. In doing so, a practitioner should be competent, prompt and diligent and first maintain communication with a client concerning there health and need assessments. Have an proficient, current and adequate state Massage/cosmetologist/esthetician license. Massage therapists, cosmetologist and estheticians must truthfully represent the time limits and benefits of mobile spa treatments when serving consumers. Professional maintain professional boundaries between themselves and their clients and protect their clients’ health and safety. All professional shall keep in confidence information relating to representation of a client except so far as disclosure is required or permitted by the Stare and Professional Conduct or other law. Eminence Massage LLC profession has a responsibility to assure that its regulation is undertaken in the public interest rather than in furtherance of parochial or self-interested concerns of the practitioner only, and to insist that every therapist, cosmetologist and esthetician both comply with its minimum disciplinary standards and aid. Accept responsibility to do no harm to the physical, mental and emotional well-being of self, clients, and associates and company. Refrain from engaging in any sexual conduct or sexual activities involving their Consumer/clients. Neglect of these responsibilities compromises the independence of the profession and the client and public interest which we serve. As professional business ethics have many dimensions, particularly in the realm of health and wellness. As part of the professional community, we ask that you agree to a basic caring set of guidelines and principles that are outlined below. Though not exhaustive, we hope these guidelines will assist you in establishing an honest, trusting and rewarding relationship. We ask you to use these guidelines and regulations as the basis for the relationship you are about to and further develop.

 

 

Becoming The Best Eminence Professional (GUIDELINES & REGULATIONS)

1.) Booked Appointments & Rebooking:… Eminence Massage appointments are logged daily in company system. Professionals may request their personal appointment log at their convenience. Professionals are also expected to keep a record of each massage & mobile spa service for both personal use and tax purposes, we recommend a scheduling app or a written log. Rebooking of sessions must be done through company. If a client decides to add additional time to their current spa service professionals must kindly contact company manager or representative to confirm time increase as this also confirms your payment. Professionals must also inform clients if they like to book a second on site spa service, appointment must be made through company. We ask that all contractors refrain from soliciting personal services to clients as it can harm the Eminence Massage name and branding. All appointments booked by repeat clients for a specific therapist will be reserved and maintained with thus requested therapist. 

 

2.) Payments… All payments including gratuity, if provided on credit card, will be transferred within same day or one business days after contractors services are complete with an email confirmation after each payment, this may exclude some holidays or weekends. Contractors will be sure to keep direct deposit information up to date on accounts so transfers can be made quickly and accurately for everyone’s convenience. Contractors are also provided payment through our company Cash App, Zelle or Paypal at request to an authorized manager. Eminence Massage pays 63%-71% of all service/menu listed payments on webiste, 63%-71% to contractors, 29 – 37%  LLC, we utilize a sliding pay scale deem fit to customer appreciation, veterans, holiday, requested discounts. Payments may exclude taxes, service fees added to payments. Feel free to view menu in your service location. Professionals will be provided a curtesy payout amount upon contractor interview, payout amount will never decrease. Contractors will be informed prior to accepting appointment the full pay out amount for thus appointment, excluding gratuity/tips if left in cash. Contractors may be compensated with 10 – 25%  travel fee if appointment location is not in a half hour travel range. All therapeutic appointments beginning after closed hours, prior to 9am or after 10pm are subject to a $50 – $70+ add on for Eminence Massage LLC contractors.

 

Cash Payment Deposit Procedures:

Eminence massage takes pride in using a cashless base payment acceptance system, this guarantees mobile spa technicians payments will be fully provided before in route to clients location. If for any reason client may not be able to accept massage or any appointed spa service upon arrival of technician then %100 percent of payment will still be be credited to on site spa technician. This also includes contraindications deem client unfit for appointment found by therapist interaction. If for any reason payment is deem fit to be given in cash, such as repeat trust worthy client, contractors will  directly deposit all money given by consumer (excluding tip) by same day or next business day by 5 pm to our Wells Fargo.. Contractors may also use mobile transfer on smart phone or online to send money into accounts online using companies cash app or zelle information. Contractors may also directly send wire transfers to Eminence Massage LLC Wells Fargo account. Please contact a manager for account numbers.

 

3.) Hours & Arrival Time: Eminence Massage operates from 9am – 10pm. Eminence Massage LLC operates from 9am – 10pm. Holidays, corporate events, spa parties may affect working hours providing earlier and later start times for appointments, appointments may start earlier or begin later when booked in advanced and therapist have adequate time to arrive to clients on site location. Arrival Time: We ask that you leave your location 10 – 15 early to each appointment to avoid being late, our company caters nothing but prestige. If your arrival time differs the set company/client arrival time upon while in route to client, immediately contact a Eminence Massage representative or a managing partner with the company! Every appointment with the Eminence Massage corporation is reputable. Please refrain from accepting appointments if you cannot guarantee the time that the specific has been allotted for this appointment. We expect nothing but the best and professionalism and practices. Please be sure to leave your home early for every appointment as this will best to assist in preventing unknown circumstances such as unexpected traffic, limited parking spaces, not being able able to find a parking meter or paying parking meter, carrying massage tables up stairs, valet; we ask you record your valet ticket number on your massage appointment so it can be verified that day and to be reimbursed. Some event appointments may require you to set up at an onsite locations earlier then appointment time, in these cases you will be informed prior and this is generally in direct relation to larger corporate events, entertainment on site events and spa parties. Arrival time may be 15 minutes up to a half hour early to prepare for event and set up your equipment at on site location. We also want to maintain a present an prompt image. Appointments cancelled after book by therapist are possibly subject to immediate termination of contractor with company.

 

4.) Body wraps and body scrubs: must be catered with creative knowledge and experience. Body wraps and body scrubs do not require a state certification. However professionals must only accept these appointments with confidence that their techniques can cater only the best on site services. Eminence massage encourages professionals to freely obtain certifications in body wrap and or extensive knowledge in body scrubs. This way services provided are always up to par with company standards. Have body scrubs, mud wraps, facial equipment prepared and set aside for on call services. This will save you time when preparing for appointments. Please scroll below for further details on Creating & Distributing body scrubs.

 

5.) Uniforms: As a mobile professional, you deal with a constantly changing work environment every day. Use Eminence Massage guidelines and tips to reduce the stress from out calls, ensuring more relaxing mobile spa sessions for both you and client. This begins with a clean look and a solid uniform. Eminence LLC has a look good, feel good policy, uniforms are to be  professional and top notch. No logos, no designs, no branding, no shorts. Examples of great uniforms are mocx, nursing scrubs, athletic gear with no logo and no other company logo as we are catering the Eminence Massage name with honor and pride. Shoes are to match uniform colors and sandals are allowed as well unless you are catering to an office or group setting, these events will require close toe shoes, no crocs, no sandals, heels, wedges. We cater prestige for all services. Shorts are permissible if event is held out doors and given a spoken/written OK with manager. If you desire you may pack an extra uniform in case you receive a request for an out call service while on the road, this will save you time provide convenience. Your uniform will be required by company to be a solid color of choice, or ankle high pants clothing can be obtain from any Kmart, Walmart, Online, target or nursing uniform stores. Shirts are provided by the company if we have an event. No head bands, hats, gloves, no heavy facial hair, no smoking before session, heavy colognes, perfumes, no tight clothing or visible tattoos. Please do not reserve any presented appointments if you have any broken skin or lesions, a flu, cold, any medical conditions that can interfere with work , intoxication by alcohol or any drugs. For chair massage events you are expected to be in uniform, if the event is out side, knee high white shorts are sometimes suitable, we may even wear a sponsoring companies uniform shirt to help promote there event. Events & services provided by more then one professional must be same color and similar attire.

 

6.) Covid 19: Today is a new day and age with the Corona Virus out breaking leering near by. We want to keep both therapist and customers safe during these trying times. We currently have implemented a safe first health policy. Prior to a booked confirmation customers throughly are asked if they have been around anyone or exposed to anyone with COVID-19. Are they having any symptoms, last thermometer check, quarantine/isolation after travel information, current status if diagnosed and also must provide a safety health zone guarantee verbal/written confirmation that they are currently deemed fit to receive spa services. They are also encouraged to fill out our current up to date online intake form.  In addition to having 500+ through 1000+ hours plus of healthcare and sanitation practices, therapist are also encourage to undergo a personal weekly thermometer check. To decline appointments if they are experiencing any symptoms of COVID-19, to decline sessions if they feel they have been around or exposed to anyone with COVID-19.  Therapist may remove shoes upon entering home to protect Both themselves and clients. Therapist may place on shoe coverings when entering homes to protect both themselves and clients. Therapist must wear their mask when entering homes Or feel free to except clean on use mask clients may sometimes provide.  An important step in massage therapy is always sterilization. Make sure you know how to sterilize and properly clean your massage linens, tables, facial and cosmetology equipment, mobile work station and your most important tools are kept mobile for all and some immediate appointments. Know how to keep them clean, in accordance with environmental and spa safety standards.

 

7.) Social Media: As a Eminence Massage team member, please be sure to support our company, We take pride in being a winning team, there fire we encourage you to join, follow like our social media pages. Facebook, Twitter, Flickr, Indeed, Youtube, Instagram, Pininterest etc.. you are now part of the Eminence Massage family And no bond is closer than family. Follow us today!!

 

8. Appointments & Events with Other Eminence Professionals: You will be provided many opportunities to work and network with other massage therapist some you may have met in training, during sessions or larger events. Eminence expects all professionals to be in contact with each other prior to day of event day and start time. Same color uniform, similar uniform clothing, same time arrival at door and a curtesy phone call provided by lead professional to client. All  services require professionals to meet at the consumers location and simultaneously, no therapist should arrive earlier or later then the other(s), greet our clients, set up equipment in best available, designated or client approved area of location. If couples massage, tables may be side by side with a 11 feet spacing, generally Men take the women clients and the vice verse for professionals. If back to back couples massage services, only one of you will meet with the consumers, women always receive there massage first. For all spa parties, you are required to set up your equipment and provide services in your scope to attending guest. Full details of each spa party such as the amount and length of services required will be provided prior to each event. Therapist and estheticians shall refrain from contacting other therapist through text to solicit services to them or to ask about any previous/current/future services.

 

 

9.) Edna King, Our Company Owner: As an Eminence mobile massage professional, you are now privy to a face to face meeting with the honorable owner Edna King.

Eminence Massage LLC uses Skype, Zoom, Gotomeeting, Joinme all available upon a one day in advance to request. Larger in person meetings will also continue to be held periodically in each state as per usual. Please keep up to date with weekly newsletters and pod cast that will gracefully keep therapist updated on payment changes, latest massage techniques, new state guidelines, Eminence Massage privacy policy adjustments, massage therapist of the month and the latest news with our Elite Corporation.

 

10.) Company Corporate Events: For large chair massage events, Massage chairs, music, face cradles and disinfecting wipes will be provided by therapist. For large & small events must have disinfected equipment (timer such as watch or phone) must also provided by therapist, you are expected to set up your massage chairs either side by side or where the host of the event request setup and cater 10 – 15 minute sessions to all clients at office or event. Time length and location will be provided before events. Please be sure to adhere to time of events and remain at location for only the time Eminence Massage company has given to you, if requested to stay longer please contact company first consent with given advice. Eminence Massage company has fostered relationships with many large corporation and celebrity clientele please be certain to remain your best in demeanor services while meeting celebrities, politicians athletes etc. We discourage therapist from asking for pictures and or autographs.  

 

11.) Pictures: Pictures taken at events must remain modest and in respects to clients location & consent. We encourage all pictures and sometimes provide a raffle the therapist providing the best picture for larger events. Incentives are also given to pictures selected for social media use. We ask that therapist please refrain from using the same pictures on any other platform once they are provided to the company. Therapist must only take pictures at comfort level of client and if agreed upon with informed consent by client(s). Please refrain from sending personal selfies however pictures doing massages and standing near your massage table set up is acceptable. Group event pictures are also encouraged for large events.

 

 

12.) Intake Form: At times when we book you a massage session. We may inform you there will be an intake form that you must review, before you arrive to the consumer. We usually send it to your email. This will inform you if client may need extra work into there ham strings, and trigger point therapy or myofacial release work is needed, or if they currently are experiencing and muscle pain or had a spasm.

 

13.) Gratuity:Eminence massage fully encourages tips from clients for our therapists while booking appointments. Most gratuities will be left in cash on site at location. Many times gratuity is left in on the card provided. Gratuity AMOUNT left on the card will be provided to you prior to service being catered at location. If advise that your gratuity will be left in cash please refrain from leaving the clients location without gratuity, after completion of services pack your equipment walk towards the door, before stepping out the door kindly remind client you were informed gratuity will be left in cash if not already provided as many clients will forget.

Group spa parties and large chair massage events are more creative. Professionals will fully set up for their event, we then implore that lead therapist will ask clients to all gather around, (keep a smile and excitement in your voice, think of a script and you are the Shakespere of on site spa services) begin by giving special thanks to the host of the event using the host name and state the event theme, even a round of applause if appropriate. Create rapport by informing clients of all the wonderful services they will be receiving (if massage alone then spice up the by calling it the lavish aromatherapy swedish, zen deep tissue followed by a scalp massage, mommy to be prenatal. Provide the amount of people you have booked in your script, add in the time length of the services, inform clients that gratuity is always appreciated; professionals may even arrive on site with a small envelope in hand marked gratuity, we then welcome the first client over to the tables, make an activity of it! Once services are complete inform clients you thank them all for their time and to was a pleasure being their therapist/estheticians for the afternoon/evening, you may then proceed to pack, this usually give clients time to get tips together or bring them over as your are packing, but this must be done prior to packing our spa party positive communicative technique has been proven to be a 63 % increase in clients graciously providing gratuity to all professionals at any event location. Please refer to Eminence guideline#13 on how to best obtain the most in gratuity for events using the Eminence positive communication technique. 

 

 

 

14.) Accepting Onsite Appointments: All appointments are sent out directly to therapist, appointments re sent to contractors by direct phone call and text messaging, if text please be sure to quickly respond if you will like to take the session as appointments are distributed on a first reply first served basis. Appointments booked for specific scope of services and certifications will be sent to best qualified practitioner. You can simply respond accept and if you are first to respond you will be booked for that session. 

 

 

15.) Equipment: Equipment should be fully catered to all events and services by professionals, unless deemed otherwise by a representative. On site table massage services should be provided a massage table, oil, linens, bolsters music and face cradle covers must be provided solely contractor. Full set up by a mobile spa technician will be expected by therapist contracted with company. Group events and spa parties are subject to additional added on items paid for solely by Eminence Massage LLC event manager etc clay mask, champagne, spa party candles, aromatherapy mystifier, event will be paid for in full by company. Specific items needed for an event maybe purchase by a massage therapist, aesthetician if an event manager is not attending the location. Professionals working thus event will be fully reimbursed for any additional items purchased to cater event.

 

16.) Therapist network platforms. Eminence Massage Corporate WhatsApp group chat and facebook networking page is a system used for all Eminence Massage therapist. Our platforms may be used for networking with other therapist, welcoming new members to the Eminence Massage Family, promoting Eminence Massage In a positive light, company updates, newsletter announcements such as therapist of the month and inspirational messages. Professionals will refrain from soliciting their personal massage services in any network platform. New members are free to extend a hello or checkin to any Eminence Massage Contractor Group.

 

17.) Eminence Massage and Raffle: Eminence Massage contractors may enter any given raffle presented by Eminence Massage, both monthly, weekly challenges. Winners will be equally selected by manager(s) or by all contractors entering the monthly/weekly a pool. All picture challenges must be sent to group whats app  for voting or Eminence Massage Facebook contractor page.  *Picture challenge raffle will be monthly. Winners will also be announced on contractors facebook pages

18.) Eminence Massage Referral Program: Eminence Massage is forever exploring new routes to make our therapist & estheticians feel appreciated and part of a team. With great effort with strive to keep our promise to not only connect but to build trust, loyalty and compassion toward all contractors with out company.  We are happy to now offer contractors the opportunity to earn an additional $25 on any referred contractor to the Eminence Massage company. Once new professional is contracted with company, Referring professional contractor will be paid out an additional $25 dollar credit upon their next booked appointment. With Eminence Massage we like to look at ourselves as not only part of a team but family that cares! Welcome to the Eminence Massage family.

 

Company Guidelines, Tips Advice

 

 If you’re still struggling under the weight of your table, consider purchasing a lightweight aluminum massage/esthetician table. Aluminum is a lighter material than wood, which makes it perfect for an out call table. Depending on your size and strength, you may be able to handle a heavier table, but for professionals who prefer the lightest weight possible, aluminum is the way to go. A high quality massage/esthetician table bag can reduce the strain on your body. A deluxe carry case includes a thickly padded shoulder strap for superior comfort, durable fabric and stitching, and extra padding on the bottom to protect your table from bumps and minor impacts. One of the biggest benefits of a deluxe case is that you can keep all of your main supplies in one bag, with large pockets for a massage bolster, linens, oils, and other accessories on the outside of the case. A high quality massage/esthetician table bag can reduce the strain on your body. A deluxe carry case includes a thickly padded shoulder strap for superior comfort, durable fabric and stitching, and extra padding on the bottom to protect your table from bumps and minor impacts. One of the biggest benefits of a deluxe case is that you can keep all of your main supplies in one bag, with large pockets for a massage bolster, linens, oils, and other accessories on the outside of the case. If it is easier to apply spa services in any sitting position or any mechanical position to which is easier upon the muscles and removes pressures off certain parts of the body, adjust yourself to that position, and always use proper body mechanics while providing services.

18.) While catering our mobile spa services to guest at chair massage events and spa parties please maintain a professional and ethical demeanor through out event, and refrain from eating, smoking, sitting on furniture while at locations, or lingering at locations after services are complete.

19.) Demonstrate commitment to provide the highest quality massage therapy/bodywork to those who seek their professional service.

20.)  Acknowledge the inherent worth and individuality of each person by not discriminating or behaving in any prejudicial manner with consumers and/or fellow contractors.

21.) Demonstrate professional excellence through regular self-assessment of strengths, limitations, and effectiveness by continued education and training.

22.) Acknowledge the confidential nature of the professional relationship with clients and respect each client’s right to privacy.

23.) Conduct all business and professional activities within their scope of practice, the law of the land, and project a professional image.

24.) Refrain from engaging in any sexual conduct or sexual activities involving their Consumer/clients as this is a ground for immediate termination of Eminence Contract.

25.) Accept responsibility to do no harm to the physical, mental and emotional well-being of self, clients, and fellow associates. All professionals are expected to be courteous and cordual to consumers and fellow contractors. Eminence Massage will not condemn and negative language in front of clients or towards any Eminence Contractors. If dealing with a co-worker with a non pious attitude please disdain from and lessen interaction to a minimum. Contact a manager and please inform them of the situation once event/service is complete. If the opportunity presents itself  to inform a manager early on please contact one immediately if situation causes clients discomfort.

26.) Refrain from using Eminence Massage position, including the Eminence Massage name, logo or other intellectual property, in any way that is unauthorized, improper or misleading. Ex: shirts are to only be worn for Eminence Services and not outside those scopes. Eminence Massage requires scrub worn to perform mobile spa services. Colors to be worn are black or white. Black or white scrub pants will be worn for event services along with a Eminence logo shirt provided by a manager. This will be standard unless advised differently by manager. When arriving to home, hotels, to distribute services scrubs worn will bare no personal, work or logo of any kind.

27.) Solicit or pursue Eminence Massage Clients for personal reasons, if you are working an event on behalf of Eminence Massage or providing in home spa services, we ask that you do not pass out any personal business cards, promote yourself or compete with services that we offer, however if you do offer additional professional services that we cannot offer then we encourage you to take the given opportunity to promote yourself, we also ask that contractors completely refrain from interacting or engaging personal relationships with clients. Ex: inviting or accepting invitations to personal events. If consumer is someone of whom you are familiar with please inform company after therapeutic massage is complete so we can diligently not reassign you to this client in the future. If consumer cancels for these purposes then the current cancellation policy and procedure will be followed.

28.) Strive to help each client realize his or her potential as a worthy and effective member of society. The therapist/esthetician therefore works to stimulate the spirit of inquiry, the acquisition of knowledge and understanding, and the thoughtful formulation of worthy health practices.

29.) Disclose to any client a conflict which would prevent another member from performing a fair, professional treatment, never performing in any unethical manner and will never misrepresent or disparage any member, in any forum, in order to obtain an assignment or to obtain an unfair advantage during an appointment or while carrying out the duties of the association.

30.) Massage therapist & Estheticians will commit themselves to ongoing education courses required by there specified licensed state to provide clients and the public with the most accurate information possible

31.) Massage Therapist & Estheticians will strictly adhere to all usage instructions and guidelines provided by product and equipment manufacturers, provided those guidelines and instructions are within the scope of practice as defined by the state, if required

32.) Massage Therapist & Estheticians will maintain client confidentiality, and provide clear, honest communication. Estheticians will provide clients with clear and realistic goals and outcomes and will not make false claims regarding the potential benefits of the techniques rendered or products recommended.

33.) Remain aware of the importance of maintaining the respect and confidence of one’s colleagues, of managers, staff, and of other members of the service for any event, the promoter, owner, planner strives to achieve and sustain the highest degree of ethical conduct.

34.) Travel cost are not covered, unless you are traveling a significant distance from your home base. Parking expenses are charged to the client, whether hotel or parking lot fees. You will be reimbursed for any additional parking expenses when you receive your  payments for that specific appointment or by client to which services were provided

35.) Eminence Massage Professionals strictly follow professionals guidelines when in residential locations, hotels, yachts, country clubs and forever will refrain from theft of any kind while working in clientele location.

36.) Professional Presentations are as follows: no head bands, no gloves, no heavy facial hair, no smoking before session, no tight clothing, no drugs are brought into homes, no tattoos showing during appointments, no facial piercings, no heavy perfume or cologne

37.) Professionals will refrain from working with broken skin or lesions, flu, cold, any medical conditions not mention at the time of the reservation, intoxication by alcohol, or substances.

38.) Eminence Massage Professionals may courteously support company by supporting all social media apps for company

39.) Professionals are expected to log each appointment for maintain accurate account of work related information for personal use

40.) Professionals must log into the Eminence Massage website and view contractors rules, regulations and guidelines to becoming the best Eminence Massage therapist Professional

41.) Please be sure to summit any necessary information such as change of address or phone number to company diligently through out course of being contracted.

42.) Many reservations will be made by direct calls and text messaging, if text please be sure to quickly respond if you will like to take the session. You can simply respond accept  and if you are first to respond you will be booked for that session.

43.) For each in home & hotel appointment I or an assistant will send you an address and phone number for the consumer. Please use your GPS to pin point the exact location or to give your self an eta, in some cases you may have to provide consumers an eta as well. When provided the consumers phone number, you must contact  consumer and give a confirmation of the assign appointment 1 hour before arrival or immediately if on route to client. If appointment is scheduled for a week in advanced or a few days in advance please remember to take note of time, consumers name and phone number to call. Contacting consumers will also help with specific and more detailed parking situations, apartment and hotel room numbers. If consumer does not answer phone when you contact him or her please be sure to still arrive to appointment at the exact timing you are due to arrive. In many cases a consumer may not be in ear shot of there phone however they are still expecting there service. Please do not call or text to inform company or an assistant there is no answer, please be sure to only call or text immediately if appointment is cancelled or if you feel no one is at or may not arrive to location. Please refer to the calling consumers section below if you require advice on what to say and how to communicate with consumers when confirming appointments.

44.) Company does not ask our clients if they have any pets, this is to maintain a company welcoming and ethical conversation with clients, if you do have an allergy to any in home pets please be sure to take your allergy medicine (loratadine, Flonase, Rhinocort, Allegra-D, allergy)  before all appointments, we ask that you do not decline sessions once you are in clients homes for these reasons. If your specific medication takes a while to take succor please be sure to accept sessions provided at later hours of the day when you are certain your medicine has taken affect.

45.) We ask that all Eminence mobile massage therapist have excellent transportation. Providing mobile services requires a reliable working vehicle, you may also utilize a friend or family members vehicle for appointments as long as you can guaranty on time arrival for every service accepted. Please try to refrain from being dropped off by a friend or family member to homes, houses, town homes and condos under any circumstance as this may cause some discomfort with clients. If reliable transportation is not readily available please do not accept appointments. You may be drop off at a hotel location to save money on parking, we also ask that you please refrain from having a friend or family member help to escort your table or mobile spa equipment to doors or inside of the homes, condos, and the up stairs of apartment appointments. This may deter client from feeling the Eminence Massage professional image. If you find yourself struggling under the weight of your massage  table please purchase a table which is more convenient for you to carry, you may also refer below to the (massage therapist- mobile massage equipment section) for places you can find tables that can better suite you as a mobile massage therapist.

46.) For spa parties and some chair massage events in certain cities you may be required to arrive at storage the day before or the day of events, to obtain necessary items for your station given station, compensation will be provided for extra labor and travel for events. Spa parties are group events and we ask that you bring your team player attitude.

47.) Eminence Massage does not carry a compete clause you may contract and work with as many companies as you choose. Please wear the Eminence brand clothing and prestigious attitude for Eminence group services.

48.) Professionals will accept and decline appointments at your leisure, keeping your schedule flexible and open if working another job. Therapist who do not respond to any appointments  for one month with no notice to a manger will be remove from contact roster. Respond to group text messages through personal direct text, not to the group. Professionals  will also keep in mind to only respond accept and not to decline appointments.

49.) Leaving early for appointments helps with unexpected wether conditions.

50.) Familiarize yourself with the various services and prices listed on company website pertaining to your scope. This includes many different therapeutic massages, facials, body wrap/scrub, tanning, waxing, mani & pedis. This will help you tremendously when trying to understand your new company as a whole. It will also help if a client requires additional time and inquires about pricing or simply wants to be explained a service.

 

 

Professionals Right to Refuse Treatments

1.) Location inside has poor, heavy smoke scent, unsafe or unsanitary environmental conditions for massage, professional may decline session

2.) Misconduct such as solicitation or suggestive sexual comments which provide discomfort, massage may be discontinued, client refuses draping etc, state law informs draping must be provided by therapist and if consent is giving between therapist and client, it is not required. As a contractor with Eminence, draping is required. We created the Eminence Massage Safety Advisory Council, a panel made up of leading experts in sexual assault prevention, law enforcement, victim support, and the massage therapy profession, to provide ongoing advice on best practices and ways to make our Commitment to Safety program even stronger.

We ask that therapist do a environmental check, and encourage a conformation call as well as informing a friend or relative of your specified location upon arrival, as protocol, please feel free to also confirm upon arrival that client has requested and will be receiving strictly therapeutic mobile massage services

3.) Any medical conditions or contraindication not mention at time of reservation or not listed on intake form,

4.) Client Intoxication by alcohol/Drug usage, please decline session

5.) Contraindication- If treatment to be given is deemed necessarily inappropriate for appointment

6.) Allergic to consumers pets, please take allergy medication before arriving to homes

7.) If clients wants to have massage near pool, hotel roof top with pool or better scenery, please inform them they must provide a shaded area to avoid having work in the heat.

8.) We ask both professionals and clients  to not book services if they are experiencing any Covid 19 symptoms, this includes fever, coughing, head ache, internal body pains, we ask that both therapist and clients receive daily/weekly temperature checks and refrain from booking appointments if you have been expose to any one with coronavirus

9.) If adequate service is of 7 x 3 is not available for your table, then session may be decline

10.)Respect and curtesy is mutual, clients must also remain courteous through out appointments or therapist reserves right to end session if clients exhibits discourtesy toward them

In addition to these everyday steps, on site technicians are also encouraged to be extra diligent to ensure if they are exhibiting any signs or symptoms of illness, including acute respiratory illness, decline session.

 

 

Safety Procedures

 

Eminence Massage utilizes a carful screening process for potential clients, gathers detailed personal and financial information and thoroughly informs consumers to our strictly therapeutic terms and agreement policy during booking. However we fully expect our professionals to use meticulous assessment both when traveling and upon arrival at every clients location.

Contractors must always be aware of environment before and upon arrival. Do not accept sessions which are located in potentially unwelcoming or dangerous environments.

Contractors must use a Safe check-in/check-out procedures for outcalls and while working alone. Ex; Send a safety text or call to a friend or family member prior to arrival of appointment

Contractors must also  be sure there safety is always guaranteed, steps that can be taken include having bell person walk you to hotel rooms, asking front desk to call client before going to room hotel room, calling company in front of client to say that you have arrived, taking self defense course to help ensure personal safety. Contractors may bring a mace for any appointment.

Contractors may ask client to greet them outside of home for night appointments, while in drive way or in parking lot of a living complex.

Contractors are never to bring another person to appointment with them, it does not relay a professional image.

Contractors may use an alarm app, this can immediately alert the police to you location if need arises, professionals may take self defense courses to help ensure personal safety or carry mace

Professionals may ask client to greet them outside of home for night appointments at a house in clients driveway or greet them in parking lot of a living complex.

Contractors should speak directly to client before arrival to any appointment. Professionals should feel free to gather some intake information during calls, this will help you to to fully prescreens potential client. Parking information or further directions can also be relayed to professional during this call. Contractors will contact all appointments before arrival to provide and eta to client.

 

 

Contacting Clients:

Hello My name is (your name). I’m contacting you from Eminence Massage, I am calling to confirm your appointment/event today at (time). I/We will arrive at your location by (provide eta). If not already provided, please remember to gather details about parking, condo unit number, apartment number, hotel room number etc, front desk information, name to give security guard at gate. Remember to be polite, professional and courteous from beginning of call to ending of session.

 

Massage, Skin & Body Treatment Contraindications All Therapist Should Fully Be Aware/Knowledgeable Of..

Massage is safe when it is performed with an understanding between both client and therapist. There are guidelines which I recommend are taken into account prior to performing a therapeutic massage. Please proceed with caution and be aware of symptoms, and remain present through out the massage.

Diabetes – Your client must stay well hydrated before during and after there treatment, this helps to make certain your blood sugars are controlled before the treatment. Clients may not delay a meal because of scheduling, question have they eaten something before going into there treatment so they do not become hypoglycemic during there massage, no  aromatherapy because it can get into the skin, you may ask do they have an ok  from their doctor to get massage

Pregnancy- If Treatment in to be given is deemed necessarily inappropriate for pregnant women, no aromatherapy

Facial Procedures- Being careful doing facials with clients who have recently had facial implants, juvederm, fillers such as botox, juvederm ultra, Lip Implants, recent facial piercings, facial surgeries, skin conditions.

Injury or inflammation of the muscle tissue – If the client has been present inflammation or swelling that has been present for more then 24h( redness, swelling, and is or hot to touch) do not massage that area, however if that area is contracted do to stress you may apply hot compress, (Proceed with Caution)

Broken bones: Stay away from an area of mending bones. A little light massage to the surrounding areas, though, can improve circulation and be quite helpful.

Fractured or Dislocated Bones- 1st aid and remit to a Doctor do not massage the area, with Doctors permit we can massage with rehabilitation( Proceed with Caution)

Flu or Cold- Do not Massage, If it is not a contagious condition, light massage of the hands and feet, face and or hand may alleviate discomfort.

Fever: When you have a fever, your body is trying to isolate and expel an invader of some kind. Massage increases overall circulation and could therefore work against your body’s natural defenses, this is caused because toxins can further be pushed into the skin

Varicose Veins, Water Retention or Bad Circulation – Do not massage directly over the varicosities. Proceed with caution as the pressure of the massage could dislodge possible blood clots, or injure tissue were the circulation is poor. Apply very soft pressure in the remaining parts of the body and (proceed with caution)

Contagious Skin Conditions – Do not massage the affected area. Conditions may spread to other parts of the body avoid open Sores, open Wounds.
Hernia: Hernias are protrusions of part of an organ (such as the intestines) through a muscular wall. It’s not a good idea to try to push these organs back inside.

High Blood Pressure – High blood pressure means excessive pressure against blood vessel walls. Massage affects the blood vessels, and so people with high blood pressure or a heart condition should receive light, sedating massages, if at all. ( Proceed with Caution)

PTSD – The event often includes physical and/or psychological harm to an individual or a loved one. Triggers of PTSD include violent personal assaults, natural or man-made disasters, accidents, or military combat. Post-traumatic stress is the inability to dissociate the trauma from the past and live without fear of the future. We cannot fully be aware of an individuals psychological state of mind, however as therapist if we use our knowledge and judgement we can effectively demonstrate that massage therapy eases suffering caused by this disorder and assists in the recovery process.

Intoxication From Drugs or Alcohol – Do not massage may induce alcohol poisoning

Cancer: Avoid massaging tumor or surrounding areas, apply light and even pressure and avoid lymph nodes. Because cancer can spread through the lymphatic system, and because massage increases lymphatic circulation, it may potentially spread the disease as well. Simple, caring touch is fine, but massage strokes that stimulate circulation are not. Always check with a doctor first.

HIV infection- Some people still think of AIDS as something that can be “caught” through simple skin-to-skin contact, but most of us know that’s not the case. If there is no exchange of bodily fluids (blood, semen, vaginal fluids, or mother’s milk), HIV can’t be transmitted during massage. So, HIV infection is not contraindicated for this reason. However, some of the infections that people suffering from the later stages of AIDS experience are contraindicated, and you should avoid those infections. Loving, soothing contact is extremely important for people at any stage of infection, but in the case of any visible rashes, sores, lesions, or swelling, massage is best left to a professional. If you have any cuts or scrapes or scratches on your hands, it’s an especially good idea to wear thin surgical gloves while massaging

Allergies- Allergic to any oils, creams, possible certain (linen washing powders)

Pacemaker- No Hot Stone Massage, little to no pressure over pace maker

Pain Killers, Blood Thinners- Less pressure. This may also depend on dosage.

Knee Replacements – No pulling/stretching on leg.

No Cranio work with recent brain surgery or aneurisms.

Heavy Medication- Lighter pressure or scaring can occur, google medications on smart phone

 

 

 

Meeting With New Consumers

1.) Maintain eye contact. Poor eye contact conveys dishonesty and nervousness. Proper eye contact will help you establish trust and rapport with the client.

2.) Maintain a professional appearance. Correct attire for your profession is recommended. Eminence Massage designates a specific “uniform.” Good hygiene cannot be overemphasized. Cologne and perfume should not be worn during treatment sessions. Some clients may either be allergic or object to the fragrance. First impressions are lasting. Offer to remove shoes especially if you are in a home setting and there is carpet.

3.) Keep the conversation light when first greeting the client. Be amiable and respectful.

4.) Observe the demeanor of the client. Some clients may be friendly and open, while others may act guarded and distant. Recognizing the difference can help you establish effective communication skills for each individual client. What may work for one client may not work for another. Remember that some clients may be coming to see are due to some painful issues.

5.) Respect the client’s cultural and religious customs. The United States today is more culturally diverse than ever. You can expect to treat clients who have originated from many different foreign lands. Although some customs and beliefs may seem strange to you, they are a vital part of many people’s lives from foreign countries.

6.) When interviewing the client, be sure to state your question clearly and precisely. Allow the client to answer at his or her own pace. Use reflective and active listening skills and focus your attention on the client’s response. Do not attempt to do other things in the room while the client is talking.

7.) When responding, address any concerns the client may have had respectfully and cordially. Remember to cater responses in the client’s necessities and area which require more focus. If client requires consultation of an existing treatment in the scopes of massage & spa therapy as an Eminence Massage professional you may address and treat the specific area or area as a whole. Refrain from practicing any treatment which you are not licensed and essentially trained or certified in.

 

Greeting Procedures:

Greet: Hi (with a smile) I’m ..<Your Name>… From Eminence Massage ill be your therapist for today (maintain eye contact) Pleasure to meet you after handshake, then immediately give business card give company business card and ask where would you like me to set up, look for carpet offer to remove shoes before entering if necessary.

Assessment: Before we begin today, I need to know what is the most important thing I can do for you today, so are there any areas you would like me to give more attention to, place hand gentle on the specific area to know specifically were it is and ask (here) ( this allows you to cross into there boundary space and increase trust)

Contraindications: Ask do they have any conditions you should be aware of, high blood pressure, low blood pressure, varicose veins, open sores or wounds, recent surgeries, injuries or trauma, skin cancer, pregnancy or post traumatic stress. (Massage is not allowed in the first trimester of pregnancy) You as a therapist must also look for bruises, Skin irritations, open wounds, (contraindications)

Inform: Inform and (advise serenely) to them what kind of massage they will be receiving today. Now that I have gathered some information from you a swedish massage integrated with swe-thia technique, we always mention two modalities. were going to begin with your upper neck starting with a mild pressure and will work our way to a deep tissue around the shoulder, upper traps and lower scalp area. We will finish with a reiki into you quads, soleus and calfs and finish with a mild reflexology and acupressure into the feet.

Pressure: For the pressure emphasize they are in control of the pressure at all times, tell them feel free to inform me at any moment whether the pressure is to deep or to light, through out the entire massage you have the remote control, so always know you can control whether they want to increase or decrease the pressure at any moment.

Music: For your music (advise) inform consumers/clients we have an eastern relaxation a western spa music or Chinese medicine, zen, music is optional, most clients will say any music and some may say no music, few will have there own music they prefer to use, this is fine please assure client the music should be relaxing as possible to insure they receive the optimal benefits of there session. Pandora, spotify with no commercials. No nature or sound scape music unless requested. (Popular artist and music we use are Enya, Brian Crain, Adam West, western chinese medicine, meditational, classical, native american, spa suite popular C.D’s we utilize are Eltic Mist, Chi, Spa and Candlelight. We ask that you use a portable cd player, ipad, Smart Phone(Pandora-commercial free) or youtube, portable speaker (pill).

 

Beginning and Ending Sessions

1. You can start by saying, If you like, you can grab a glass of water to keep yourself hydrated through the massage as I’ll set up the massage table. Begin to set up table, (make light communication if you like optional) If space is limited, work with client.

2. Next for draping ask client have they ever received a massage before, they will reply yes or no, if yes, mention, so you are familiar that I’m going to have you lay under the top sheet and blanket, nothing will be expose at any time. Im going to give you two options, I can either stay here while you get undressed and Im going to lift the sheets and cover my face so I cannot see anything or do they prefer you stand out the room and allow them to undress to there comfort level and the slip between the sheets; This helps if the room is a studio or efficiency and there no where else for you to go.

3. Light conversation is (optional) please use your knowledge as a professional to help clients with physical conditions you are trained to share knowledge within your scope. We fully encourage providing light essential information to help clientele. You may use your knowledge as a professional to help clients with certain physical conditions in the massage therapy scope. You are trained to share knowledge about in your scope only. We fully encourage proving light essential information to clientele. To provide full relaxing benefits of massage, as a professional promoting silence during your massage service is always helpful.

4. To start, Before we begin today, you can say I need to know what is the most important thing i can do for you today, so are there any areas you would like me to give more attention to, place hands gently on the area to know specifically were it is and ask.. here,  this also allows you to cross into there boundary space and increase trust. When beginning some therapist may tell clients to take one deep breath and exhale, put all your issues aside you can have them back after the massage. 🙂 For aromatherapy, use the three breath or cloth technique begin with cupping hands together and asking client to breath in twice and take one last breath, hands placed away from them. Another technique(Example) When beginning some therapist may tell clients to take one deep breath and exhale, put all your issues aside you can have them back after the massage. 🙂 Be sure to be grounded before each massage, take a deep breath tell your self to always relax – focus – massage, you must also place all your issues aside and provide your massage at your best massage possible.

5. Remember if client is excited, start your massage session at a faster pace then gradually move towards a slower one, if client is drowsy or sluggish begin session slower and gradually move toward a faster but relaxing pace.

6. After 30 seconds-1 minute into the massage ask about the pressure

7. When client is flipping over hold sheet up completely to cover them, for women clientele please use both towel and sheet full draping procedure

8. When ending the massage, its always best to end with your signature. Offer to wash your hands and allow client to dress, then you may step back to the room to pack massage table, if efficiency you can step in rest room to cleanse hands until client has fully dressed

9. Cash transactions- At the end of session we do not mention payment, this is at the comfort level of the client, unless you were informed they will cover parking, however they usually mention payments shortly after or even when beginning appointments. If you are walking out of the door a simple jester with a kind hearted smile will usually do. At times clients may forget, we also do not ask for tips under any circumstance this is always at comfort level of clients, remember if no tip is provided please inform me and you will be provided an extra $10 dollars for your appointment. 98% of clients usually tip and prior to appointment tips are firmly encourage for all contractors by I or the assistant booking your session. If for some or any reason you are not paid monies due from the appointment walk out of the door with no confrontation with client, you will be completely reimbursed for the length of service and labor given. Any confrontation on a mild to high scale will be immediate grounds for termination. Remember our motto, good assessments, ethical decisions, great judgments!

 

 

Couples Massage Courses & Spa Party Classes

Eminence couples massage course is an exciting innovative means to catering massage therapy to the public while increasing exposure to the Eminence Massage name. Lets increase sales! Our goal is to gain repeat clientele while providing samples of all that massage therapy is and can be once introduced into their live. Therapist are expected to have fun and provide a go with the flow energy to couples while educating simple yet recreational techniques to clients. We advise the first 30 – 45 minutes of enthusiastic but brief explanation of the A-P, larger muscles, bones and endangerment areas on the body etc, if a group course this will be a 15 – 20 minute tutorial. Therapist are encourage to instruct guest on the latest creams, oils, massage tables, best linens and spa musics for clients to indulge. If available please bring examples of great brands you may enjoy using in your one on one sessions. Therapist may print out a muscle chart, skeletal chart and or reflexology chart. Therapist may use the remaining hour and 15 minutes to show there personal hands on best techniques to clients. Remember to have energy, have fun and enjoy a all new massage experience while getting paid for your time. (SALE-SALE-SALE) Remember our goal is to increase exposure to the Eminence Massage brand and name. Therapist may inform customers of the year we open, the owner, why we love massage, benefits of massage and why we are the premier mobile spa service in your state. *Instructional CE  massage courses are to only be provided by a certified CEU provider.

Spa Technicians can inform clients : I cannot teach you how to do massage, I can teach you how to avoid the problem areas when distributing a massage, a massage is your own it belongs to you and you alone

 

Click Here For Spa Party Group Classes

 

Organizing Your Mobile Massage Equipment

Even though you can’t always control your environment, there are steps you can take to ensure a relaxing experience for both you and your client. One idea is to make a list of supplies you need for out calls. Check off your list before each visit. You’ll be less likely to forget something important. Another idea is to keep all of your out call supplies together in one place. Consider keeping one bottle of massage oil in your out call bag. Store your out call supplies in your vehicle if possible, except for lubricants, which should be stored in a temperature-controlled environment. Keep samples of lube in your vehicle, just in case you forget to pack some. Use the following checklist as a starting point for your own list of items to remember. Add or subtract items as needed. If you want to make your out calls extra special, consider including a few of the items in the list below. Your clients will appreciate these luxury add-ons.

List of Items for Massage Therapist Out calls:

• Massage table
• Bolster pillows
• Fresh Linens (sheets, face cradle covers, (light blanket if convenient)
• Oils, lotions, or creams
• Massage table cleaner
• Product holster
• Towels
• Table Warmers

*

• Battery Operated Candle
• Folding massage stool
• MP3 player and speakers or portable c.d player, smart phone(pandora app)
• Clip watch
• Hand sanitizer
• Appointment book
• Positive Attitude and a Healthy Smile
• Remember MOLT: music-oil-linens-table
• Eminence Massage Business Cards
• GPS
• *Massage Chair
• Optional Items…
• Hot stones
• Oil warmer
• Essential oils
• Pen and Paper
• Bottle Of Water Massage table warmer pad
• Small crock pot for hot towels, Scented candles and warmer, Chairs & Sanitizing equipment, disposable face cradles

 

 

Advice on Massage, Creams, Oils, Lotions and Gels…

 If you have more then one product, please ask clients there preference of oil or cream and if they are allergic to either. Essential oils are only utilized if requested by clients(Aromatherapy Massage is provided when therapist is license, trained and certified however techniques such as cloth on bar under face cradle and rubbing a little oil upon hands and having clients inhale can be used. Your oils, cream, lotions should all be lightly scented, great for gliding and containing moisturizing for massage. If you have all three products please present the option to consumer/clients. Always make sure it is not a contraindication for client, some may be allergic to creams. Brands we use are jojoba, melrose H2O, Hemp, Organic (optional), Coconut, almond, lavender, grape seed and Apricot. Supplier brands we use Soothing touch, Biotone and Muti purpose Bon Vital. Places you can purchase these products are online from massage ware house, massage depot, newlifesystems, and a popular walk in store is educating hands school of massage. For our trained Aromatherapist essential oils combine will be Rose petal, sage, peppermint, rosemary, jasmine, lemon, chamomile, tea tree, if you have more of an understanding of the clients, condition/needs you may utilize which oils you believe are best. Whether is medical massage, emotional condition, general health, breaking additions, lifestyle planning, weight lost, Backache, irritable bowel syndrome or headaches, stress or a physical problem. A few tips for massage: Tips, if client is ticklish apply deeper pressure, if to much hair place more lubricate, If client is stiff in arm or legs, shake ligament gently.

Candles
Battery operated, electronic flamless candles should be used for all services, thera candle is a great brand, you can purchase them from cvs, ebay or walgreens. If you have incense, real candles, chakra healing candles then they will suffice if you have them available and client gives consent. Aromatherapy Massage is provided when therapist are license, trained and certified however techniques such as cloth on bar under face cradle and rubbing a little oil upon hands and having clients inhale can be used among all massage therapist.

Massage Tables

Massage tables and equipment you will use should be in good condition, Popular brands are earth lite, living earth crafts, strong lite, innerstrength massage tables product you can clean your table with our citrus two(sallybeauty walk in) and massage warehouse(online) and cavi or disenfective wipes for wipes for massage chairs face cradles, alcohol is to strong and will ruin leather on your table, you can purchase cleaning supplies online or them on massage ware house, overstock, amazon and earthlite.com. Table must be cleaned thoroughly to avoid cross contamination, bacteria, chemicals left behind that ruin your leather, Bleach is the best material to cleanse your sheets, you may place salt on linens first to clean them, always place in dryer to provide extra sanitation

Linens

Linens are all white, off white, tan or beige and can be purchase from walmart, target, kmart, any bedding store, cotton, egyptian cotton will suffice, you can buy them online at (body linen) HemmingwayMassageProducts) and (clinicalhealthservices) and massage ware house, you can get oil out of sheets by placing salt on them before you shower, the best way to sanitize is to use bleach and dryer.

Music

We ask that you use a portable CD player, iPad, Smart Phone(pandora 1 commercial free) or youtube, portable speaker (pill), music should be eastern, Western Chinese medicine, meditational, classical, native American, spa suite, Enya, Adam Crain, Peter Davison, No sound scapes, no nature scapes such as ocean sounds, birds or trees unless requested by the client. Some may also have there own music

Residential Chair massage therapy services

One on one chair massage therapy services in residential/hotel locations are to be carried out in same greeting as regular massage therapy services. Mobile chair massage services in residential/home locations are beneficial to clients/consumers who experience discomfort on a massage table due to a chronic surgery, injury or pain in a the body. Once at location therapist will carry out 1 hour chair massage therapy services. Therapist may also utilize creams/oils/lotions for arms & neck areas. Clients are to be given massage while wearing clothing and in some cases shirts can be remove if at the comfort level of the client. Bottom clothing/shorts must be worn by client at all times.

Scrubs Therapist Will Prepare

Contour Oceanic Scrub:

Ingredients: Luffa, Honey, Conditioner and Salt

How to prepare: Mix honey and salt together, with conditioner the quantity of salt to add in the scrub depending on your preference, the more salt is the more bead texture. The conditioner softens and provides the skin a more luxurious feel.

Honey helps to smoothen and adds moisture to the skin. It also helps to treat any wounds from acne.For dry, sensitive and normal skin (especially to reduce rough and dark color at the elbows and knees)

Skin Lightning Lavish Scrub:

Ingredients: Lemon or Lemon Juice, Conditioner and Salt

Mix Lemon and salt together, with conditioner the quantity of salt to add in the scrub depending on your preference, the more salt is the more bead texture. The conditioner softens and provides the skin a more luxurious feel.

Lemon helps to brighten as conditioner softens the skin. If Someone has oily skin, you can add lemon juice to this recipe and this scrub will help to prevent and treat acne on oily skin. Another tip is lemon juice give the benefit of your clients skin brightening

Silk (The Ultimate Scrub):

 Ingredients: Conditioner, Salt, Milk or Powder milk and Honey

How to prepare: In small bowl, mix honey, salt and milk together. Use small size bowl to soak inside the honey and milk mixture. This scrub mixes so that your clients body will absorb the honey and milk. A adequate amount of conditioner will be necessary to help soften, create vibrance and provide a smoother feel for each clients skin.

This scrub will help to smooth clients skin, brighten, tone, exfoliate and soften rougher skin such as on the elbows, knees and feet.

This recipe will smooth your skin and add moisture to the skin.

Step by Step Body Scrub Material & Procedure:

-1 Body Polish Brush, 1 Bottom Blanket/table Warmer, 1 Sheet, 2 Towel, Body Scrub Product, 6/8 small hand towels, *Note, Optional-body scrub hand gloves or loofa

-A Blanket or table warmer for warmth must be used as your bottom quilt, a sheet placed above the blanket, place a towel across the sheet leaving space in between (please assess clients height for accurate spacing, for example most arms, abdomen, hips should be have towel underneath, this will help to contain and absorb the salt in the scrub.You may then place a blanket on top for warmth or a warming blanket.

-Remember to drape them for warmth, once client is upon table apply moisture before scrub, any oil of your choice, massage lotion will suit, this is why if dual service we dispense massage first so skin is already moisturized, oil can also be added to scrub to have moisture.

-Body scrub should be distributed upon back in a small amount with massage then on front to avoid to much salt spread over table, once complete client must be turned over while adhering to draping techniques and begin with extremities. While keeping the allowed time of service in mind, you may also use scrub gloves with moisture if your hand become sensitive and or irritated during treatment

-Professional may apply treatment to one extremity at a time and soon work the body as a whole. Scrub clients skin softly in circle, this will not only cleanse but help also to improve blood circulation, over rougher areas (elbows) scrub more vigorously, once scrub is applied remove with the hot damp hand towels, you can even wrap extremity in plastic once you wipe it off

-When complete keep client fully draped and cocoon with towels (necessary if client/consumer is cold and keep moisture during session) ask to rinse hands and begin cranio, or reflexology work to being provided, if you do not have a portable hot towel warmer you may ask client to use microwave to warm hand towels while damp.

-Professional may also inform client they may also shower after treatment once they leave. Keep in mind you may also provide massage during the treatment in respect to the time, remember you must adhere to the time of the appointment. Bring an extra sheets, towels and remain as neat as possible. Body scrubs are all in home regimes, similar scrubs can be purchased online at Eminence Organics, Jabong.com, Beauty.com and Thebodyshop.com.

-Eminence contractors are advised to make and utilize in home regime as it is least expensive.

-Draping and draping techniques should be practice through service

Informing Tips For Body Scrubs

1. Look for contraindications ex: high blood pressure, open sores, cuts or wounds, recent sunburns. If space is limited always try your best to work with client.

2. Items requires are a blanket 1 sheet, 1 towel, oil, Scrub, Remember you are in there home we want to be a neat as possible, if cold you may wrap towels around client while providing scrub on another area of the body, Offer client option to warm the scrub before it is lathered upon the body, draping is required and client must be draped properly at all times.

3. Loofah is optional some clients may feel more comfortable with the therapist hands, because we can incorporate massage.

4. After scrub your clients skin will be more sensitive to the sunlight, so you should always remind client for optimal results and to have bright and glowing skin, its best to have scrub one to two days before or after the visit the beach

5. Inform clients Exfoliating there entire body can help prevent body acne in many places below your neck, such as the chest, back and arms. It also might help you avoid in grown hairs by preventing dead skin cells from plugging up follicles where you’ve shaved or waxed. And it can help even out skin tone and keep your skin hydrated and soft. A scrub can provide and extra burst of energy, which could help with blood flow to your skin and make you look and feel better. If preparing for a party or an important event, it can provide you with a radiating glow.

6. Keep in mind client must shower after session, please honor clients time.

7. Begin your session with massage oil to first moisturize skin, soon lather scrub, you can apply massage in the middle of the scrub or more towards the end. This ensures clients receives a full hour treat You may apply treatment to one extremity at a time and soon work the body as a whole. Scrub clients skin softly in circle, this will not only cleanse but help also to improve blood circulation, over rougher areas scrub abit harder. Keep in mind client must shower after session, please honor clients time.

8. Always remind client to use some form of moisturizer after body scrub session, or they are free to apply no moister and leave the pores open

9. Body scrubs are all in home regimes, similar scrubs can be purchased online at Eminence Organics, Jabong.com, Beauty.com and the bodyshop.com

10. Use enough product in a jar or a container for that one client and rinse container and dispose of  the remaining product, do not re-use body scrub materials, this is not sanitary, if you have product made prior in container take enough out that is suitable for a full Eminence body scrub.

 

 

Body Wrap Procedures

If massage and body wrap massage session, please keep in mind massage is ALWAYS applied first, you may also provide lite exfoliation with skin polish brush before wrap if you choose. To begin body wrap session we must first have clients in a prone position to administer wrap upon back, lower posterior and lower extremities in respect to their comfort level. Turn over client using Eminence draping techniques begin with extremities before neck stomach or torso, this will make removing plastic much easier after product is fully applied. Ex: forearm , Arm Lower leg full leg…. Plastic wrap for wrapping product upon skin section by section,  A Blanket or table warmer for warmth must be used as your bottom quilt, a sheet placed above the blanket, place two towels lane side by side across table if you choose (please assess clients height for accurate spacing, for example most arms, abdomen, hips should be able to have towel underneath however still able to drape them for warmth) upon the the sheets once client is upon table, brush skin and apply moisture before each wrap, non robotically, any moisturizer will suit, if you provided a massage before session the remaining moisture will suffice, if you choose you can cover your table with plastic wrap above warmer and sheets.

Apply (with some massage) the wrap generously over clients body either section by section or in full including the back, neck and feet(optional) ask client to turn over very slowly while you follow Eminence draping procedures after massage, apply wrap, once wrap is applied you may now fully draped and cocoon the client with towels (necessary if client/consumer is cold or receiving herbal wrap) ask to rinse hands and begin cranio, neck or reflexology work

If you do not have a portable hot towel warmer you may ask client to shower after treatment while you pack your equipment. Leave an extra five minute room during appointment for client to shower. Keep in mind you may also provide massage before the treatment in respect to the given time. Mud clay (Bentonite) can come from any natural or herbal store. Educating hands- walk in store in mid town Miami for Miami professional, Online at Green clay.com or whole sale body wrap.com.

Eminence Aroma Body Wrap & Green tea Herbal Wrap Materials & Procedure: 1 body polish brush, 1 bottom blanket/table warmer, 1 sheet, 2 towels, wrap product, Scissors, Plastic Wrap

Ingredients: Water or green tea depending upon wrap, Bentonite Clay. If you are applying water for smoother or thicker application, be sure you add the right amount. Use plastic container to hold your clay once prepared. Bentonite clay is also referred to as Montmorillonite, is one of the most effective and powerful healing clays. It is a unique clay due to its ability to produce an “electrical charge” when hydrated. Upon contact with fluid, its electrical components change, giving it the ability to absorb toxins. Bentonite is known for its ability to absorb and remove not only toxins but heavy metals, impurities, and chemicals, it is a swelling clay. When it becomes mixed with water it rapidly swells open like a highly porous sponge. From here the toxins are drawn into the sponge through electrical attraction and once there, they are bound.”carries a strong negative charge which bonds to the positive charge in many toxins. When it comes in contact with a toxin, chemical, or heavy metal, the clay will absorb the toxin and release it’s minerals for the body to use. Bentonite also helps get oxygen to cells as it pulls excess hydrogen and allows the cells to replace it with oxygen instead. is a common ingredient in detox and cleansing products. It has an alkalizing effect on the body and when taken correctly, it can help balance gut bacteria. It has a high concentration of minerals including silica, calcium, magnesium, sodium, iron, and potassium. Its known for helping with skin and allergy issues, provide minerals for the body to help speed recovery from vomiting and diarrhea, Externally helps for all types of skin problems and aids to speed healing. Our Clay/Mud treatment is used to open pores, draw impurities and detoxify, it will make the skin feel tighter after the mud or clay dries, giving the body and face a firmer appearance. The mud/clay treatment will also work to remove toxins and impurities from the body, which are then rinsed away in the shower leaving it nourished, revived, smoothed and cleansed. Bentonite clay can be purchased from ebay for 1 dollar or bulkapothecary.com, or spirit of health.com

*Note: Green tea herbal wrap will substitute water for green tea herbal wrap

Chocolate body wrap:

Eminence chocolate Body wrap is suitable for all skin types, please to choose products which are your liking for chocolate body wraps,practice wraps on friends and family. Chocolate body wraps are best to suit SENSATIVE skin. Dark chocolate is full of antioxidants, which are not only good for your body, but also great for your skin! Whether client has oily, acne-prone skin, or need a good, exfoliation, there is bound to be a chocolate wrap to suit there liking, The antioxidants present in dark chocolate are very effective in preventing the attack of free radicals, blemishes and marks are common problems of sensitive skin. The effect of chocolate on skin can do wonders to enhance clients glow. Chocolate body wraps can treat sun tan effectively to retain the normal tone of clients skin. The hydrating effect of chocolate wrap is outstanding that can keep clients skin moistened and soft. Dark chocolate is well known for its property in increasing serotonin production to manage stress. Also, it will increase the production of collagen and help maintain the elasticity of the skin. Chocolate body wraps can also tone the body and provide a temporary reduction of inches due to water weight loss after the skin is firmed. Body wraps provide relaxation, while chocolate body wraps can smell pleasant and be a delectable treat at the same time. Since these wraps can be expensive to purchase online, Eminence Therapist are encourage to make and utilize in home organic ingredients.

*Therapist, Clients should not attempt to eat the product. Product is also suitable for mask if desired by client, please to choose products which best fit your liking for chocolate body wraps

 

Products You may consider for wraps

• Cocoa Powder
• Honey
• Fresh Cream
• Milk
• Mint Leaves
• Olive Oil
• Strawberries
• Champagne
• Coconut Oil
• Chocolate oil
• Cocoa essence
• Gram Flour
• Almond or macadamia oil
• Jojoba oil
• Aloe vera gel
• Ginseng
• yogurt
• Egg Yolk

Product Advice

1. Mix of cocoa powder with (4tbsp)honey.
2. Blend it well.
3. For people with oily skin – add 2 tbsp of besan (gram flour) and 3 tbsp of curd to it. …
4. Mix all the ingredients till you see a thick, brown coloured-batter.
5. Spread the chocolate wrap evenly on client, include massage to fit your allotted time.
6. Leave it onto dry for at least 20 minutes while administering massage on the feet and scalp.
7. 1 cup of cocoa powder •1 tbs of raw honey •1 1/2 tbs of organic coconut oil (melted) Make a paste with these ingredients, add a little more honey or cocoa to make it a nice consistency

 

Informing Tips For Body Wraps

1. Look for contraindications ex: high or low blood pressure, pregnancy open sores, cuts or wounds, recent sunburns, Skin Diseases, Severe Varicose Veins, Implanted Pacemaker, Acute Joint Injury (1st 48 hours), Lupus Erythematosus, Multiple Sclerosis, Epilepsy

2. If space is limited always try your best to work with client.

3. Body Brush, Bring a blanket, thermal blanket if possible, two sheets and two towels, cream or lotion, remember you are in there home we want to be a neat as possible, if cold you may wrap towels around client while providing wrap on exposed area, offer client option to warm the scrub before it is lathered upon the body, draping is required and client must be draped properly at all times.

4. Body polish brush is optional some clients may feel more in synch and relaxed with the therapist hands, because we can incorporate massage.

5. After body wrap clients may feel slightly dehydrated so it is always best to offer them water before and after treatments

6. Inform clients receiving a body wrap can help to exfoliate dead skin cells, cleanse, detox body toxins, eliminate impurities, nourish and soften skin

7. You are expected to brush skin first, apply massage cream or lotion and soon apply wrap. You can apply massage while placing wrap treatment upon clients skin. Once wrap is completely applied and wrap in plastic you may distribute cranio, neck and reflexology massage. Keep in mind you will use cocoon draping technique, you may work one extremity at a time, while client is fully draped, warm and covered and soon work the body as a whole. This ensures clients receives a full treatment tie. In respect to leaving 5 minutes for client to shower after.

8. Inform clients to receive maximum benefits of there body wraps they must- Remove the toxins through regular body wraps. Drink more water to flush the toxins naturally. Eat a little healthier. Exercise often and Maintain a steady weight

9. Some therapist may prefer administering wrap product then plastic one section at a time, others may choose to apply wrap generously over client and administer massage till complete. Wrap techniques are always chosen by therapist, use good assessment to best judge what may fit both professional and client

10. Product you can choose to carry are

• A clean brush for applying the wrap base
• A thermal or heated blanket
• Essential oils for the body massage
• A plastic wrap
• Extra Sheets
• Towels
• Scissors
• Electric blanket warmer
• Tin Foil

11. Practice Wraps on friends and family we may also have a training every two months for newer contractors.

12. Use enough product in a jar or a container for that one client and rinse container and dispose of  the remaining product, do not re-use body wrap materials, this is not sanitary, if you have product made prior in a container take enough out that is suitable for a full Eminence body wrap.

 

 

 

 

Couples Massage

Couples Massage Services will all be address by a lead therapist. For couples massage, lead will be responsible for contacting client either one hour prior to service or morning of service to inform eta and gather any necessary information from client, concierge info, parking etc. Lead will verify who will provide candles and music for couples massage. All remaining materials such as sheets, massage table, oils will be brought by both individuals just as regular massage. Lead must make certain both therapist have on time arrival and color coordinate/similar color attire

 

 

 

 

Group Events, Chair Massage & Spa Parties

For spa parties and some chair massage events you may be required to arrive at storage the day before or the day of events, to obtain necessary items for your given station. Compensation will be provided for extra labor and travel for events. Spa parties are group events and we ask that you bring your team player A Plus attitude:)  Lead will be certain to contact event host of chair massage or spa party to inform arrival time, remind all therapist, cosmetologist  and estheticians to wear the same color uniforms and have on time simultaneous arrival. Lead therapist will distribute tips fairly and make bank deposit if cash is received. *Note, be certain to not pass out gratuity (money) from client/host in front of host or home to other professionals. Please leave property after agreeing to meet and then distribute tips equally.  If spa party being sure all contractors provide both candles and music, set up, clean up and being sure all therapist leave at exact timing in a courteous, ethical and fashionable manner, that no one is eating, sitting, smoking or stays behind after event. If spa party be all contractors provide both candles and music, set up, clean up and be sure all therapist leave at exact timing in a courteous, ethical and fashionable manner, that no one is eating, sitting, smoking during or staying behind after event, if you finish early help provide two hand massage with other therapist. Be mindful.

 

 

Spa Party Courses

 

Spa party courses are catered by massage therapist and estheticians, Eminence spa party course is an exciting innovative means to catering massage therapy to the public while increasing exposure to the Eminence Massage name. Lets increase sales! Our goal is to gain repeat clientele while providing samples of all that massage therapy is and can be once introduced into their live. Therapist are expected to have fun and provide a go with the flow energy to couples while educating simple yet recreational techniques to clients. If available please bring examples of great brands you may enjoy using in your one on one sessions.  Remember to exude great energy, have fun and enjoy a all new massage experience while getting paid for your time. (SALE-SALE-SALE) Remember our goal is to increase exposure to the Eminence Massage brand and name. Therapist may inform customers of the year we open, the owner, why we love massage, facials etc, benefits of massage, facials  and why we are the premier mobile spa service in your state. *Classes are for purposes of look good, feel good, fun and entertainment. Instructional CE  massage courses are to only be provided by a certified CEU provider.

Spa Technicians can inform clients : I cannot teach you how to do massage, I can teach you how to avoid the problem areas when distributing a massage, a massage is your own it belongs to you and you alone

 

 

Groups will be both odd and even, clients will rotate in both.

Estheticians must being there product, steamer and tables onsite

Massage Therapist must bring there massage table lines, oils, music and creams onsite

 

*Aestheticians at there leisure may print out of mask, scrub products, great steamers, toners, step by step guides  are also optional.

*Massage Therapist have the option to print out latest spa music and candles information, latest brands of creams and oils, reflexology charts, chakras, meridian charts, anatomy/physiology, bone and muscle structure charts.Basic massage is fine, if certified in additional Ceu courses, thia, aromatherapy etc feel free to provide a few tips to spark up your session.

 

 

 

Advice on catering great spa party course events

Place gear down after entering

Greet all clients and individually shake everyones hands while introducing your self as a massage therapist and or esthetician, this builds trust and confidence in clients

You may prep or set up your table while speaking to clients and asking them to assist of view set up, this will show them how to properly set up and use a table

Split up clients confidently by asking who would like to do massage and who would like to do facials first, give them a max for each group

 

1: The facial station, covered by estheticians who will cater a full lesson 10-15 minute lesson plan. Rotating clients in Pairs or 2 to 1.

 

2. Etheticians will lead therapist into a facial tutorial or demo, massage therapist will lead professionals into a massages of 20 – 30 minutes each depending upon the group total. Rotating in Pairs or 2 to 1

 

3. Body scrub station will be a tutorial demonstrated in total group with both practitioners

If numbers are even host will show clients in pairs how to do the first person on an individual guest, if groups are in odd numbers, host will practice on an individual guest in group pairing until everyone is complete, remember to keep stations clean.

 

Couples Massage Course

Our 2 hour couples massage course is a fun hands on none credited experience for both therapist and clients to pursue. Our course is designed to introduce clients the power of touch in there life and teach great massage skills that clients can use for the rest of their lives.

Therapist must arrive early on site at location with all portable massage equipment, gear and linens.

Our course is meant to be taught with fun and enjoyment… Therapist must keep in mind session is catered at therapist discourse to encourage the best session possible.

Remember you are the instructor and clients are looking to you for guidance, course with keep confidence and kindness, it will radiate through out your session

 

 

Below our a few suggestions and tips on how to cater a great experience with your pairing class…

Place your gear down after entering

Greet all clients and individually shake hands while introducing your self as a massage therapist and or esthetician, this builds trust and confidence and respect in clients

Begin with a confident 10 – 20 minute tutorial on latest brands of creams and oils, candles and spa music, suggestion for couples, reflexology charts, chakras, meridian charts, anatomy/physiology bone and muscle structure charts.

You may prep or set up your table while speaking to clients and asking them to assist of view set up, this will show them how to properly set up and use a table

Therapist will then first work with wife to cater a 45/55 minute hands tutorial on husband, you will begin by showing client 1 how to massage the trapizious/levator scapula, splienius capitis and surrounding muscle of the scapula, feel free to inform clients the name as you work on each body part. Work your way down to the Erector spinae group, obliques and serratus, you can then work your way from muscle of the lumbar to Maximus, medius and minimus to hamstrings, gastrocnemius and soles with with light tutorial on the feet(reflexology). Face, Arms and legs may be followed with a five minute demo at therapist discretion.

Therapist will then ask clients to rotate and begin second tutorial

Please remember to show clients how to use good breathing techniques, body mechanics, advice to avoid wear and tear on hands, best table height adjustments, proper grounding and stretching methods before sessions, proper draping will also be required for both clients through out course, if certified in additional Ceu courses, Thai, aromatherapy, prenatal etc, feel free to provide a few tips and advice to spark up your session.

As their instructor, clients are looking to you for guidance and new massage skills, course your time with confidence and kindness, it will radiate through out your session! Clients love to understand massage, have an some idea about massage but don’t always know what they need. This is where we as therapist shine, be sure to inform clients courses like these are what grows them as a couple

Clean up when complete:)*

 

Eminence couples massage course is an exciting innovative means to catering massage therapy to the public while increasing exposure to the Eminence Massage name. Lets increase sales! Our goal is to gain repeat clientele while providing samples of all that massage therapy is and can be once introduced into their live. Therapist are expected to have fun and provide a go with the flow energy to couples while educating simple yet recreational techniques to clients. If available please bring examples of great brands you may enjoy using in your one on one sessions. Therapist may print out a muscle chart, skeletal chart and or reflexology chart. Remember to exude great energy, have fun and enjoy a all new massage experience while getting paid for your time. (SALE-SALE-SALE) Remember our goal is to increase exposure to the Eminence Massage brand and name. Therapist may inform customers of the year we open, the owner, why we love massage, benefits of massage and why we are the premier mobile spa service in your state. *Instructional CE  massage courses are to only be provided by a certified CEU provider.

Spa Technicians can inform clients : I cannot teach you how to do massage, I can teach you how to avoid the problem areas when distributing a massage, a massage is your own it belongs to you and you alone

 

 

 

 

Welcome To The Eminence Family