Eminence Massage Professionals Massage Therapist, Cosmetologist and Estheticians will find a revolutionary working with Eminence Massage in addition to protocols which streamline work required before, during and after the client session. Eminence Massage therapist and estheticians will experience single session environment and team working environment. Unlike traditional salons we offer mobile spa services with private practitioners. You will be working with Eminence Massage as a freelance professional, this means that you are self employed and will be independently contracted with us. As a freelance professional you are expected to maintain the same high professional standard of work and customer care that would be expected of you in any situation. Eminence Massage employees virtually work everyday, and others who may only work once every two weeks. We have some therapists who we call for work the same day they are contracted, and others who may not hear from us for a week or more. Therapists who have a more open schedule are also more likely to get more work. About 55% of request have been for same day or next day appoints however we can not predict, or dictate when and where clients want a massage. However we try to be as fair and direct for providing work to all contracted with our company. However demand also varies by season, weather and location. You are also responsible for being fully insured for providing all necessary in home and mobile spa treatments. We strive to find a good balance between paying a fair amount to our hard-working therapists while also earning enough for the business to continue paying for our staff’s salaries, our marketing activities, and all of the other things that allow the business to run and continually create opportunities for our therapists to work. We understand that screening clients is a legitimate concern. Over the years we have seen fewer and fewer problem clients for a variety of reasons. It starts with a very professional elite website, and continues with professional assertive customer service. Our representatives are very well trained in identifying red flags and will make it as clear as necessary in case there is any question that our services are strictly professional. We can not guarantee 100% perfect behavior from all clients, so we rely on our therapists to take responsibility for themselves, make ethical assessments and handle all situations professionally. Eminence Massage is a great fit for Estheticians interested in bringing skin care to a whole new client base. We provide this unique marriage of two approaches to therapeutic touch and personal wellness. We are excited to offer these two complimentary approaches into one seed to help propel the skin and health care profession out of the medi-spa or elite circles and into one mainstream! Eminence Massage promotes our professionals to inform us about any extra training or certifications you obtain while working pertaining to your scope, so we can increase your appointment. We offer Estheticians and Massage Therapist flexible schedule opportunities, team work and a great environment to exercise there wonderful skills. Eminence Massage believes in the principles of truth, justice, fairness and honesty in dealing with our clients,we know that every time a trained therapist, esthetician begins working with caring hands, skills and a compassionate heart touches someone, they make a difference. We honor the work you do and want to personally thank you for exploring a career with Eminence Massage so you can bring the therapeutic and wellness benefits of massage to your own community. Eminence Massage’s mission is to help create an ethical moral and professional services to the public. Our professional code of conduct is intended to regulate professional conduct of members of Massage Therapy and Estheticians through discipline and health. They have been adopted by the State of Florida statues to pursuant and protect the public and to promote respect and confidence in the Mobile spa profession. These rules and any related standards adopted by the Board are binding on all members of the State. In all professional functions, a practitioner should zealously pursue clients’ interests within the bounds of the ethics and laws. In doing so, a practitioner should be competent, prompt and diligent and first maintain communication with a client concerning the health and need assessments. Have an proficient and adequate state of Florida Massage/esthetician license. Massage therapists and estheticians also must truthfully represent the time limits and benefits of spa treatments when serving consumers. Professional maintain professional boundaries between themselves and their clients and protect their clients’ health and safety. All professional shall keep in confidence information relating to representation of a client except so far as disclosure is required or permitted by the Stare and Professional Conduct or other law. Eminence Massage profession has a responsibility to assure that its regulation is undertaken in the public interest rather than in furtherance of parochial or self-interested concerns of the practitioner only, and to insist that every therapist and esthetician both comply with its minimum disciplinary standards and aid. Accept responsibility to do no harm to the physical, mental and emotional well-being of self, clients, and associates and company. Refrain from engaging in any sexual conduct or sexual activities involving their Consumer/clients. Neglect of these responsibilities compromises the independence of the profession and the client and public interest which we serve. As professional business ethics have many dimensions, particularly in the realm of health and wellness. As part of the professional community, we ask that you agree to a basic caring set of guidelines and principles that are outlined below. Though not exhaustive, we hope these guidelines will assist you in establishing an honest, trusting and rewarding relationship. We ask you to use these guidelines as the basis for the relationship you are about to develop.
Becoming The Best Eminence Professional
1.) A high quality massage/esthetician table bag can reduce the strain on your body. A deluxe carry case includes a thickly padded shoulder strap for superior comfort, durable fabric and stitching, and extra padding on the bottom to protect your table from bumps and minor impacts. One of the biggest benefits of a deluxe case is that you can keep all of your main supplies in one bag, with large pockets for a massage bolster, linens, oils, and other accessories on the outside of the case.
2.) If you’re still struggling under the weight of your table, consider purchasing a lightweight aluminum massage/esthetician table. Aluminum is a lighter material than wood, which makes it perfect for an out call table. Depending on your size and strength, you may be able to handle a heavier table, but for professionals who prefer the lightest weight possible, aluminum is the way to go.
3.) Have body scrubs, mud wraps, facial equipment prepared and set aside for on call services. This will save you time when preparing for appointments.
4.) If it is easier to apply spa services in any sitting position or any mechanical position to which is easier upon the muscles and removes pressures off certain parts of the body, adjust yourself to that position, and always use proper body mechanics while providing services.
5.) If you desire you may pack an extra uniform in case you receive a request for an out call service while on the road, this will save you time provide convenience.
6.) The first step in cosmetology is always sterilization. Make sure you know how to sterilize your massage, facial and cosmetology equipment, mobile work station and your most important tools are kept mobile for immediate appointments. Know how to keep them clean, in accordance with environmental standards.
7.) Please make sure to log into your account and record each massage mobile spa service to keep track of all your sessions for that given week,
8.) As mobile professional, you deal with a constantly changing work environment every day. Use these tips to reduce the stress of out calls and ensure a relaxing mobile session for both you and your client.
9.) Professionals are expected to log each appointment for maintain accurate account of work related information for personal use
10.) Professionals must log into the Eminence Massage website and view contractors rules, regulations and guidelines to becoming the best Eminence Massage therapist Professional
11.) Please be sure to summit any necessary information such as change of address or phone number to company diligently through out course of being contracted.
12.) Many reservations will be made by direct calls and text messaging, if text please be sure to quickly respond if you will like to take the session. You can simply respond accept and if you are first to respond you will be booked for that session.
13.) For each in home & hotel appointment I or an assistant will send you an address and phone number for the consumer. Please use your GPS to pin point the exact location or to give your self an eta, in some cases you may have to provide consumers an eta as well. When provided the consumers phone number, you must contact consumer and give a confirmation of the assign appointment 1 hour before arrival or immediately if on route to client. If appointment is scheduled for a week in advanced or a few days in advance please remember to take note of time, consumers name and phone number to call. Contacting consumers will also help with specific and more detailed parking situations, apartment and hotel room numbers. If consumer does not answer phone when you contact him or her please be sure to still arrive to appointment at the exact timing you are due to arrive. In many cases a consumer may not be in ear shot of there phone however they are still expecting there service. Please do not call or text to inform I or an assistant there is no answer, please be sure to only call or text immediately if appointment is cancelled or if you feel no one is at or may not arrive to location. Please refer to the calling consumers section below if you require advice on what to say and how to communicate with consumers when confirming appointments.
14.) We do not ask our clients if they have any pets, this is to maintain a company welcoming and ethical conversation with clients, if you do have an allergy to any in home pets please be sure to take your allergy medicine(loratadine, Flonase, Rhinocort, Allegra-D, allergy) before all appointments, we ask that you do not decline sessions once you are in clients homes for these reasons. If your specific medication takes a while to take succor please be sure to accept sessions provided at later hours of the day when you are certain your medicine has taken affect.
15.) We ask that all Eminence mobile estheticians have excellent transportation. Providing mobile services requires a reliable working vehicle, you may also utilize a friend or family members vehicle for appointments as long as you can guaranty on time arrival for every service accepted. Please try to refrain from being dropped off by a friend or family member to homes, houses, town homes and condos under any circumstance. If reliable transportation is not readily available please do not accept appointments. You may be drop off at a hotel location to save money on parking, we also ask that you please refrain from having a friend or family member help to escort your table or mobile spa equipment to doors or inside of the homes, condos, and the up stairs of apartment appointments. This may deter client from feeling the Eminence Massage professional image. If you find yourself struggling under the weight of your equipment please purchase equipment which is more convenient for you to carry.
Facial Pay Scale
$35: Half Hour $65: Hour $95: 90 Minutes $135: 2 Hour
Body Wrap/Scrub Treatments Pay Scale
$30: Half Hour $65: Hour $95: 90 Minutes $125: 2 Hour
Professional Mobile Rules & Regulations
1. Demonstrate commitment to provide the highest quality professional work to those who seek their professional service.
2. Acknowledge the inherent worth and individuality of each person by not discriminating or behaving in any prejudicial manner with consumers and/or fellow contractors.
3. Demonstrate professional excellence through regular self-assessment of strengths, limitations, and effectiveness by continued education and training.
4. Acknowledge the confidential nature of the professional relationship with clients and respect each client’s right to privacy in respect to the NCTMB and NCEA .
5. Conduct all business and professional activities within their scope of practice, the law of the land, and project a professional image.
6. Refrain from engaging in any sexual conduct or sexual activities involving their Consumer/clients.
7. Accept responsibility to do no harm to the physical, mental and emotional well-being of self, clients, and associates.
8. Refrain from using Eminence Massage position, including the Eminence Massage name, logo or other intellectual property, in any way that is unauthorized, improper or misleading.
9. Solicit or pursue Eminence Massage Clients for personal reasons, if you are working an event on behalf of Eminence Massage or providing in home spa services, we ask that you do not pass out any personal business cards, promote yourself or compete with services that we offer, however if you do offer additional professional services that we cannot offer then we encourage you to take the given opportunity to promote yourself
10. Strives to help each client realize his or her potential as a worthy and effective member of society. The therapist/esthetician therefore works to stimulate the spirit of inquiry, the acquisition of knowledge and understanding, and the thoughtful formulation of worthy health practices.
11. Disclose to any client a conflict which would prevent another member from performing a fair, professional treatment, never performing in any unethical manner and will never misrepresent or disparage any member, in any forum, in order to obtain an assignment or to obtain an unfair advantage during an appointment or while carrying out the duties of the association.
12. Estheticians and Massage therapist will commit themselves to ongoing education and to provide clients and the public with the most accurate information possible
13. Estheticians will strictly adhere to all usage instructions and guidelines provided by product and equipment manufacturers, provided those guidelines and instructions are within the scope of practice as defined by the state, if required
14. Estheticians will maintain client confidentiality, and provide clear, honest communication. Estheticians will provide clients with clear and realistic goals and outcomes and will not make false claims regarding the potential benefits of the techniques rendered or products recommended.
15. Remain aware of the importance of maintaining the respect and confidence of one’s colleagues, of managers, staff, and of other members of the service for any event, the promoter, owner, planner strives to achieve and sustain the highest degree of ethical conduct.
16. Travel cost are not covered, unless you are traveling a significant distance from your home base. Parking expenses are charged to the party, whether hotel or parking lot fees. You will be reimbursed for any additional parking expenses when you receive your payment
17. Eminence Massage Professionals strictly follow professionals guidelines when in residential locations, hotels, yachts, county clubs refrains from theft of any kind while working in clientele location.
18. Professional Presentations are as follows: no head bands, no gloves, no heavy facial hair, no smoking before session, no tight clothing, no drugs are brought into homes, No viable tattoos showing during appointments, no facial piercings, no heavy perfume or cologne
19. Professionals refrain from working with broken skin or lesions, flu, cold, any medical conditions not mention at the time of the reservation, intoxication by alcohol, or substances.
20.) Log all appointments for your personal use
21.) Support company advertisements using Eminence Massage social media links, such as faceboo, instagram, twitter, pin it and tumblr
Meeting With New Consumers
1.) Maintain eye contact. Poor eye contact conveys dishonesty and nervousness. Proper eye contact will help you establish trust and rapport with the client.
2.) Maintain a professional appearance. Correct attire for your profession is recommended. Eminence Massage designates a specific “uniform.” Good hygiene cannot be overemphasized. Cologne and perfume should not be worn during treatment sessions. Some clients may either be allergic or object to the fragrance. First impressions are lasting. Offer to remove shoes before entering home settings, especially where there is carpet.
3.) Keep the conversation light when first greeting the client. Be amiable and respectful.
4.) Observe the demeanor of the client. Some clients may be friendly and open, while others may act guarded and distant. Recognizing the difference can help you establish effective communication skills for each individual client. What may work for one client may not work for another. Remember that some clients may be coming to see are due to some painful issues.
5.) Respect the client’s cultural and religious customs. The United States today is more culturally diverse than ever. You can expect to treat clients who have originated from many different foreign lands. Although some customs and beliefs may seem strange to you, they are a vital part of many people’s lives from foreign countries.
6.) When interviewing the client, be sure to state your question clearly and precisely. Allow the client to answer at his or her own pace. Use reflective and active listening skills and focus your attention on the client’s response. Do not attempt to do other things in the room while the client is talking.
7.) When responding, address any concerns the client may have had respectfully and cordially. Remember to cater responses in the client’s necessities and area which require more focus. If client requires consultation of an existing treatment in the scopes of massage & spa therapy as an Eminence Massage professional you may address and treat the specific area or area as a whole. Refrain from practicing any treatment which you are not licensed and essentially trained or certified in.
Hello My name is (your name). Im contacting you from Eminence Massage, Im calling to confirm your appointment today at (time). I will arrive at your location by (provide eta). If not already provided, please remember to gather details about parking, condo unit number, apartment number, hotel room number etc, front desk information, name to give security guard at gate. Remember to be polite, professional and courteous from beginning of call to ending of session.
Esthetician Greeting Procedures:
Environment: Make superb assessments of environmental surroundings, before entering every location, check for outside pets, any construction hazards, environmental hazards, use knowledge and great judgement when entering homes, clientele meander, you may provide time and address to a friend or family member to enhance emotional safety compliance. Keep in mind all consumers and pre screen before each session.
Hi (with a smile) Im ..<Your Name>… From Eminence Massage ill be your Esthetician for today ( maintain eye contact) Pleasure to meet you after handshake, then immediately give business card give business card, Where would you like me to set up
Before we begin today, I need to know what is the most important thing i can do for your skin today, what are you looking to do to your skin, are there any specific products you require me not to use. areas you would like me to give more attention to, place hand gentle on the area to know specifically were it is and ask (here) ( this allows you to cross into there boundary space and increase trust)
Ask do they have any conditions you should be aware of, sunburn, severe acne, open sores or wounds, recent surgeries, injuries or trauma, skin cancer, pregnancy or post traumatic stress. You as an estheticians must also look for bruises, Skin irritations, open wounds, (contraindications)
Inform them what kind of facial they will be receiving today. Now that I have gathered some information from you, I will use a…. example(eminence organic facial) with a integrated with a product….. the specific detail of product you will utilize…., also how facial will be distributed among skin in full up to par and etiquette detail.
For your music we have an eastern relaxation a western spa music or Chinese medicine, zen, music is optional, most clients will say any music and some may say no music, few will have there own music they prefer to use, this is fine please assure client the music should be relaxing as possible to insure they receive the optimal benefits of there session. Portable speaker and CD player, I tunes, Pandora one on smart phone, since theirs no commercials. Phone ringer must be off during sessions. No nature or sound scapes for example, birds, oceans, trees unless it is requested. Popular artist we use are Enya, Brian Crain, Adam West, we utilize are Eltic Mist, Chi, Spa and Candlelight. Some consumers may also have there own music
Estheticians Facials Equipment:
MP3 player and speakers or portable c.d player, Iphone(pandora), Spotify
Positive Attitude and a Healthy Smile
Recommended Facial Products
Cotton Tipped Applicators
Eminence Massage Business Cards
Mini Facial Steamer
Mini Towel Warmer
Pen and Paper
Scented candles and warmer
For best results facials are distributed at professionals assessment and assertiveness, Eminence will not tell you step by step how to administer your facials just as in massage we ask that professionals use great judgement and elite skill on all facial services. Facial equipment should include massage or portable facial table, sheet, towel warmer, mini steamer. Use great assessment in deriving which products are best to use. All Eminence facials are look good feel good, so no puncturing the skin as this is not legal in Florida homes, house, hotels. Always use great judgement, look for contraindications with both face massage and facials. All facials are performed with a mask.
Facials Provided Eminence Massage
The Cure- Regular Facial- scroll below
Gentleman’s Elite Facial- Regular Facial
Eternal Youth- Youth Product Facial
Glow- Skin Lighting Facial, Regular facial with lemon or other organic litening products
Enrich, Re balance, Radiant Teen- Facials Safe For Teens
* New: Chocolate Facial- advised below
Eminence chocolate Facial is suitable for all skin types, please to choose products which are your liking for chocolate facials, practice wraps on friends and family. Chocolate facials are best to suit SENSATIVE skin. Dark chocolate is full of antioxidants, which are not only good for your body, but also great for your skin! Whether client has oily, acne-prone skin, or need a good, exfoliation, there is bound to be a chocolate facial to suit there liking, The antioxidants present in dark chocolate are very effective in preventing the attack of free radicals, blemishes and marks are common problems of sensitive skin. The effect of chocolate on skin can do wonders to enhance clients glow. Chocolate facials can treat sun tan effectively to retain the normal tone of clients skin. The hydrating effect of chocolate facial is outstanding that can keep clients skin moistened and soft. Dark chocolate is well known for its property in increasing serotonin production to manage stress. Also, it will increase the production of collagen and help maintain the elasticity of the skin. If giving chocolate body wraps with a facial keep in mind this product can also tone the body and provide a temporary reduction of inches due to water weight loss after the skin is firmed. Body wraps provide relaxation, due to its delectable smell upon the senses. Since the facial and wrap product can be expensive to purchase online, Eminence professionals are encourage to make and utilize in home organic ingredients.
*Estheticians, Clients should not attempt to eat the product. Product is also suitable for mask if desired by client, please to choose products which best fit your liking for chocolate body wraps
Products You may consider for Facial
- Cocoa Powder
- Fresh Cream
- Mint Leaves
- Olive Oil
- Coconut Oil
- Chocolate oil
- Cocoa essence
- Gram Flour
- Almond or macadamia oil
- Jojoba oil
- Aloe vera gel
- Egg Yolk
- Mix of cocoa powder with (4tbsp)honey.
- Blend it well.
- For people with oily skin – add 2 tbsp of (gram flour) and 3 tbsp of curd to it. …
- Mix all the ingredients till you see a thick, brown coloured-batter.
- Spread the chocolate facial evenly on client, include massage to fit your allotted time.
- Leave it onto dry for at least 20 minutes while administering massage on the feet and scalp, your choice.
- 1 cup of cocoa powder •1 tbs of raw honey •1 1/2 tbs of organic coconut oil (melted) Make a paste with these ingredients, add a little more honey or cocoa to make it a nice consistency
Products Eminence facials can include:
Use as many organic products in facial with no synthetic derived ingredients, artificially additives or preserves. Vital chemicals are plants, vegetable and fruits because they are highly nursirishing, cost effective and many of these food are already in home. Ex: honey which id hydrating, almond, lemon has acid lightening effects,, rose water soothes the skin its good if you have breakout, manuka honey is an antioxidant for the skin, egg white are high on collagen and Vitamin A, oatmeal is an antioxidant, avocado nurishies and fatty acids which give hydration and nutrients, cucumbers has siclica that nourishes the eye area that reduces puffiness and olive oil which is the closes to the natural oils in the skin is a mosturizer is provides oil similar to the skin. Oranges have a high content of citric acid which is effective in drying away acne, Bentonite clay is suitable for our Dead sea mud mask.
Fungal infections: such as ringworm, blepharitis, Undiagnosed lumps or swelling, Broken bones, Known sensitivity or allergy to products.
Post Surgery, facial injections such as Botox, facial implants, juvederm, juvederm ultra, lip implants (being careful around this area), facial piercings.
but no heat or friction can be employed
Severe cystic acne with open pustules:
Bruises and swelling: (Get your physician’s approval for a treatment; post-surgical or post-trauma bruising and swelling can often be mitigated by gentle manual lymphatic drainage massage)
Active herpes lesions:
Conjunctivitis: (“pink eye”)
Recent scar tissue: (less than six months old),
Current medication that may affect treatment needs to be disclosed
Claustrophobia, Broken capillaries/veins, Severe psoriasis, Impetigo, Fungal infection, Extreme allergic sensitivities, Eczema, Dermatitis, Psoriasis, Acne vulgaris, Acne rosacea, Skin tags, Milia